Mozaik offers personalized one-on-one training sessions to help you get the most out of the software. Sessions are conducted via screen sharing and can be customized to address your specific questions and needs.
How to Book Your Session
Option 1: Book Online (Recommended)
- Visit the training booking page: Training & Support | Mozaik Software
- Select your preferred session length (30, 60, or 90 minutes)
- Choose an available date and time from the calendar
- Complete the booking form with your information
- Complete payment to confirm your session
Option 2: Book from Inside Mozaik
- Open Mozaik software
- Go to Help > Book Online Training
- Follow the same steps as Option 1
Option 3: Email for Assistance
If you need help booking or have questions, contact:
Email: training@mozaiksoftware.com
Session Pricing
Choose the session length that best fits your needs:
- 30 minutes: $75 USD
- 60 minutes: $95 USD
- 90 minutes: $142.50 USD
Information Required for Booking
When booking, you'll need to provide:
- Your name
- Email address
- Company name
- Specific topics, questions, or issues you want to address during the session
- Payment information
What's Covered in Training Sessions
Training sessions are conducted via screen sharing and can cover:
- Mozaik software features and functionality
- Workflow optimization and best practices
- Troubleshooting Mozaik-specific issues
- Assistance connecting SketchUp and cloud sharing services (Dropbox, OneDrive, Google Drive)
What's NOT Covered
Trainers cannot diagnose or correct issues that originate from third-party software, including:
- SketchUp software issues (we can help connect it to Mozaik, but not troubleshoot SketchUp itself)
- Cloud sharing service problems beyond basic connection setup
- Server or network file sharing issues
Before Your Training Session
Technical Requirements
- Mozaik installed and ready to use: Have the software open and accessible
- Zoom Workplace installed: Sessions are conducted via Zoom
- Working speakers and microphone: OR an additional device (phone, tablet) for verbal communication
- Stable internet connection: Minimum 1.2 Mbps upload and download speeds
Prepare Your Questions
Add specific topics, questions, or issues to the notes field when booking. This helps your trainer prepare and ensures you get the most value from your session.
After You Book
- Confirmation email: You'll receive an invoice with confirmation as soon as payment clears
- Meeting link: You'll receive an email with the Zoom meeting link for your session
Important Policies
- Attendance: Sessions not attended or arrivals more than 15 minutes late will be considered a no-show
- No-shows: Will not be refunded or rescheduled
- Unused time: Will not be credited or refunded