Follow this guide to purchase additional licenses through your Cyncly account and activate Mozaik on a new workstation.
Time: 10 minutes
Difficulty: Beginner
Purchase the additional seat
- Log in to your Cyncly Account.
- Navigate to the Manage Subscriptions tab on the left sidebar.
- Select the number of additional seats you wish to add to your subscription.
Install and retrieve User ID
- Download and install Mozaik on the new computer.
- Open Mozaik on the new computer to generate a unique User ID.
- Record the User ID displayed on the screen.
Request the activation code
Once you have purchased the seat and obtained the User ID, you must request an authorization code to activate the software.
Email code@mozaiksoftware.com
Subject Additional seat for Mozaik
Hi Support Team,
I have added an additional user to my subscription and would like to request a new Authorization Code.
Company Name: [Your Company Name]
New Computer User ID: [New User ID]Thank you, [Your Name]
Activate the new seat
The support team will respond with a new Authorization Code (typically within 1-2 business days).
- Open Mozaik on the new computer.
- Click the Help menu and select About.
- Paste the Authorization Code you received into the text fields.
- Click OK to finalize activation.
